Terms & Conditions
Capitalcaterers.co.uk is the on-line store owned and operated by Nayked Fine Foods. We will only accept orders where the customer has accepted
these terms and conditions.
1 Placing Orders
1.1 We will do our best to fulfil orders placed on the website, however
we cannot guarantee we will be able to do so. An order is only deemed to
be accepted by Capital Caterers when you receive email notification to this
effect. If for any reason we are not able to complete your order in full,
we will contact you and ask you to amend your order.
1.2 Orders with less than 48 hours-notice may result in substitutions if we are able to fulfil short notice orders
1.3 Cancellations are not accepted on the same day cancellations or after 3pm the day before. A full refund will be given with 3 days notice of cancellations. You may incur a charge if shorter notice is given up to 3pm the day before.
1.4 Amendments to an order must be made by calling 020 3591 4565 by 3pm the day before the delivery date and confirming this with a member of our staff. Depending on the amendment, we may not be able to fulfil this but we will always do our best.
1.5 Special offers only apply to orders placed before 3pm the day
before delivery.
2 Prices and Payment
2.1 Prices and availability of products on Capital Caterers' website are
subject to change without notice.
2.2 Payment is made on-line by credit or debit card or via PayPal.
2.3 Invoices for customers with credit accounts must be paid within 30
days of the invoice date.
2.4 Capital Caterers reserves the right to accept or refuse a credit
account application and to terminate any such account at any time and without
giving reason.
3 Delivery
3.1 All deliveries must be checked and signed for at delivery by an
approved representative of the customer. Their signature constitutes acceptance
and satisfaction of delivery of a complete order. Please, open the platters delivered on arrival. If any damage is revealed, please let the driver know immediately.
3.2 We will endeavour to deliver your order at the requested delivery
time. Your delivery may arrive up to 1 hour later than your requested
delivery time without us being liable to give you a refund.
3.3 Your delivery will be to the ground floor only
4 Terms of Supply
4.1 Capital Caterers food is supplied strictly for direct customer use.
Any third party use is prohibited.
4.2 Customers will comply with any instructions and recommendations of
Capital Caterers in relation to the storage of its products.
5 Liability
5.1 Capital Caterers will not be liable for any personal injury or
damage, loss of profit or goodwill or opportunity or reputation suffered or
incurred as a result of an order placed with us.
5.2 Capital Caterers will not be liable for any viruses passed to your
computer from the Capital Caterers website.
6 Termination
6.1 You can withdraw your registration by emailing info@capitalcaterers.co.uk
6.2 We reserve the right to terminate your access to our services
immediately without notifying you in advance should you not operate your
account in line with these terms and conditions.
7 Use of material appearing on www.capitalcaterers.co.uk
7.1 Any content on the Capital Caterers website is for personal use only
and portions of it may be downloaded or printed only for such use. Any
other use is strictly prohibited without our prior written consent.
8 Variation
8.1 Capital Caterers reserves the right to amend the terms of this
Agreement from time to time. You are therefore recommended to review these
terms and conditions regularly.
9 Allergy Warning
9.1 Capital Caterers products may contain traces of nuts.
9.2 Please alert Capital Caterers of any severe allergies before placing your order